Arrow Exterminators, Inc. Pest Control Technician - Termite in Tucker, Georgia
Pest Control Technician - Termite
1012 - Tucker
Tucker, GA, USA
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Position Summary:Provide uncompromised service to Arrow's residential and commercial customers through proper treatment of buildings and structures for termites and other wood destroying organisms (WDO). Termite Service Professionals will also install crawl space moisture barriers and vents.
Comply with company and label safety procedures
Comply with product label, state and federal regulations, and company policies, procedures, and pricing guidelines
Keep scheduled appointments with customers
Determine prescribed treatment as marked on inspection graph and specification sheet
Prepare site areas for treatment by removing and hauling off debris as prescribed
Apply any of the following wood destroying organism treatments and techniques to customer buildings and structures:
Termite bait station (Sentricon) installation with auger and digging tools
Trenching and applying liquid treatment to exterior or crawl space perimeters of structures
Drilling and applying liquid treatment to void spaces or blocks in the crawl spaces and structures
Spray application of product to affected areas
Scrape off termite shelter tunnels
Install moisture vapor barriers and vent shields in crawl spaces
Determine opportunity for and sell additional services
Provide marketing collateral to customer
Collect service payments from customers
Respond to service call backs as required by the customer
Report damages to manager as per company policy
Operate company vehicle in compliance with Vehicle Responsibility Agreement
Maintain equipment and tools in good working order
Wash and clean vehicle and ensure proper maintenance and repairs
Maintain timesheets within company policy
Attend and complete training and meetings as required
Perform other duties as required by management
Knowledge, Skills, and Abilities:
Customer Service - Knowledge of principles and processes for providing customer service. This includes active listening, assessing customer needs, and meeting quality standards for services.
Compliance & Safety - Knowledge of relevant equipment, regulation, procedures, and documentation to ensure effective, compliant, and safe treatment and services.
English Language - Ability to write, speak, and ability to read and understand technical product labels and service agreements.
Monitoring - Ability to assess and evaluate current or previous pest activity on the interior and exterior of a structure.
Math - Ability to calculate and perform basic math, determine mix ratios and volumetric output, ability to analyze diagrams.
Critical Thinking - Ability to use logic and reasoning to identify problems and determine best solutions.
Compliance with Drug-free Workplace Policy
Able to pass a pre-employment background check upon offer of employment
Ability to pass and maintain any state regulatory agency required licensing/certification exams
Able to pass internal technical exams
Possess current Driver License in the state where you work, ability to operate a motor vehicle and maintain a driving record consistent with company standards
High school diploma or equivalent
Present a professional appearance including wearing an approved Arrow uniform
Able to work a 40-hour (minimum) work week
Willing to work evenings, weekends, or outside business hours as needed
The work environment and physical demands described below is representative of those that an employee encounters while performing essential functions of this job.
Constant mobility including walking, crawling, stooping, bending, kneeling, squatting, lifting, looking, probing, climbing, pushing, pulling, balancing, stretching and standing for long periods
Climbing into attics and crawling in crawlspaces
Probing timbers, trenching, operating hand tools and application equipment
Daily physical labor
Lifting up to 50lbs
Driving of automatic vehicle
Work both indoors and outdoors, in various weather conditions
May withstand extreme conditions such as heat in an attic in Summer or chill of crawlspace in Winter
Exposure to vegetation, dust, dirt, insects and animal remains
Work in cramped spaces
We are an Equal Opportunity Employer and a Drug-Free Workplace.
(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications)