Lennox Channel Manager in Stone Mountain, Georgia

Company Overview

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets. Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, Asia, and Australia.

Heatcraft Worldwide Refrigeration is a long-standing leader in the world of commercial refrigeration, providing climate-control solutions to customers in more than 70 countries. Their state-of-the-art manufacturing facilities in the cities of Stone Mountain, Columbus and Tifton, Georgia, produce evaporators, condensers, compressor racks, merchandise display cases and other top-quality refrigeration products for their six market-leading brands: Bohn, Larkin, Climate Control, Chandler, Kysor/Warren and InterLink. Heatcraft products are primarily used to preserve food and other perishables in supermarkets, convenience stores, restaurants, warehouses and distribution centers, in addition to other applications such as data centers, pharmaceutical and industrial process cooling.

Job Description

Heatcraft Refrigeration Products, a $280M division of Lennox Intl, is seeking a Channel Manager responsible for leading, managing and directing all of the channel marketing activities. The Channel Manager will work cross functionally to launch new refrigeration products and services as well as develop and execute strategic channel initiatives to drive revenue and share growth within their assigned channel. They will be responsible for developing industry-leading value proposition messaging and collaborate with marketing communications to create support materials to assist selling to assigned channel and across the businesses’ brands.

The Channel Marketing Manager will also be responsible for evaluating the performance of their respective channel, as well as tracking the success of new product launches and/ or initiatives. They will be responsible for customer marketing related activities and product gap needs, as well as identifying both positive and negative customer trends will be expected to make recommendations for improvement in sales and margin growth. Develop incentive/loyalty programs to generate more sales and create loyalty among customer is one of the main projects that the Channel Manager will take lead. The Channel Marketing Manager will also leverage best practices and encourage team-building and working relationships within marketing and sales, as well as across other parts of the organization to assist the company in achieving its financial goals and objectives.

Duties include, but are not limited to:

  • Strategic Channel Development

  • Develop, implement and manage customer channel programs (loyalty / incentive sales programs)

  • Develop strategic channel roadmaps and plans

  • New Product Launch/Commercialization

  • Develop launch plans with the product management and sales teams

  • Execute on approved launch plans

  • Channel Line Management

  • Track, analyze and manage channel revenue and margin

  • Research, analyze and set pricing levels for channels

  • Resolve customer issues working in conjunction with other functions

  • Prioritize and determine which projects and initiatives to invest resources in to execute the channel strategy

  • Market Positioning and Value Proposition Development

  • Understand, validate and communicate value proposition to customers

  • Develop marketing/sales messages and support materials to assist selling in the channel

  • Execute initiatives that build channel awareness of new and existing products and drive pull through

  • Market Research

  • Analyze data and define overall channel strategy

  • Interact with customers, sales, and industry resources to stay in tune with the current market, the competition, new trends, and changing regulations

  • Work to understand what drive customer decision-making in the channel



Education and Experience:

  • Requires a bachelor's degree or an equivalent combination of education and experience.

  • Requires at least 2 years of related marketing and or product management experience.

  • Prior experience in channel management/marketing preferred.

  • Industry experience in refrigeration or HVAC, or other related industrial equipment preferred

  • Requires strong understanding of approaches to assessing and improving the customer value proposition.

  • Must be able to apply strong marketing knowledge including branding, product life-cycle, competitive positioning and communications.

  • Requires strong cross-functional leadership abilities.

  • Excellent oral and written communication skills.

  • Strong analytical and presentation skills.

Requisition # 2017-11678

Category Marketing

Shift / Hours Regular

Lennox International is an Equal Opportunity Employer and supports a diverse, inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, transgender status, sexual orientation, national origin, genetics, disability, age, or veteran status.

Applicants with Disabilities

If you are an individual with a disability or a disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at Recruitment@Lennoxintl.com

E-Verify Participation

For jobs located within the United States, LII participates in the Electronic Employment Verification Program known as E-Verify.

Please visit the E-Verify website for more information on this program.