Lincoln Financial Group Coordinator, Medical Records in Omaha, Nebraska

Alternate Locations: Omaha, NE (Nebraska)

Relocation assistance is not available for this opportunity.

Requisition #48781

About the Company

Lincoln Financial Group provides advice and solutions that help empower Americans to take charge of their financial lives with confidence and optimism. Today, more than 17 million customers trust our retirement, insurance and wealth protection expertise to help address their lifestyle, savings and income goals, as well as to guard against long-term care expenses. Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE:LNC) and its affiliates. The company had $222 billion in assets under management as of March 31, 2015.

The Role

The Medical Records Coordinator will perform and deliver on highly routine assignments independently for his/her assigned area(s) of responsibility in accordance with established procedures/guidelines. S/he will contact health care providers to request/retrieve medical records and invoicing and pay appropriate medical fees.


  • Contacts health care providers and medical facilities to request and retrieve medical records needed for processing claims.

  • Enters, transcribes, records, stores, and/or maintains information in written or electronic/magnetic form.

  • Handles escalated issues and rush requests from claims examiners/managers as needed.

  • Monitors and reviews information from medical records requests to troubleshoot issues and solve problems

  • Organizes, plans, and prioritizes work to meet or exceed productivity standards in order to meet business needs.

  • Provides information to supervisors, co-workers, and others by telephone, in written form, e-mail, or in person.

  • Works with internal and external customers to achieve timely processing and retrieval of medical records

Education & Experience

  • 0 - 1+ Years of general administrative support, customer service, and/or data entry experience.(Required)

  • High School or GED in (Minimum Required)


"There is no Certification or Licensure Listed"

Travel Information

  • Travel Type :N/A

  • Travel Amount :N/A

This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Opportunities throughout LFG are available to employees and applicants and are evaluated on the basis of job qualifications. We have a drug free work environment and we perform pre-employment substance abuse testing.