Delta Air Lines, Inc. Project Leader - Agency Sales Development in Atlanta, Georgia

Job Summary:

Responsible for implementing travel agency commercial initiatives. Individual will analyze, develop, and implement sales programs and strategies to support partnerships with agencies worth over $3B in annual revenue to Delta. Will also create reporting that will measure program effectiveness, achieve commercial objectives and remain costs conscious. Works closely with Revenue Management, Distribution, Market Development, Field Sales Teams, Alliances, and agency accounts to understand competitive environment / performance drivers and determine strategies to grow revenue to DL / JV partners. Analyzes and reports out on account performance using a variety of data sources including MIDT, DDS, ARCR, Revenue Pipeline, PRISM, DB1B, Salesforce, GAIN / GSIS, and various external sources. Will be responsible for and have comprehensive understanding of the Sales Development incentive system (GAIN / GSIS) by working with Sales Ops and IT. Ensure agency payments are accurate and reporting is both timely and complete. Works with existing and future alliance partners to optimize performance and increase revenues across the JV / JCA. Prepares internal communications including ad hoc reports, executive summaries, and formal presentations. Will present to various levels of leadership.

Practices safety-conscious behaviors in all operational processes and procedures.

Job Qualifications:

  • Bachelor's degree in a business or analytical discipline and 5 years equivalent work experience is required. A post-graduate MBA is preferred.

  • General knowledge of Delta's markets and competitive market position, sales strategies, programs, processes, tools and infrastructure is highly desirable.

  • Should be solution-oriented, multi-task capable and have demonstrated the ability to work well with others in a fast-paced time-sensitive environment.

  • Demonstrates initiative and self-directs work.

  • Should possess strong analytical and computer skills, sound organizational and planning skills, excellent verbal and written communication skills, strong interpersonal skills and a proven ability to make sound business decisions.

  • Highly proficient PC skills including advanced level knowledge of Microsoft Excel and PowerPoint are required.

  • SAS, Tableau, Hyperion / BRIO, GSIS, and skills, along with working knowledge of Revenue Pipeline and MIDT tables in enterprise warehouse highly desirable.

  • Awareness or experience with other industry data sources, such as DOT Survey data and ARC data valuable.

  • Experience with independently preparing analytical PowerPoint presentations for use by senior leadership highly desirable.

  • Must be willing and able to travel occasionally.