Georgia Employer PRINCIPAL SUPPORT CONSULTANT in Atlanta, Georgia
MANHATTAN DESIGNS, BUILDS AND DELIVERS MARKET-LEADING SUPPLY CHAIN COMMERCE SOLUTIONS FOR ITS CUSTOMERS AROUND THE WORLD. WE HELP DRIVE THE COMMERCE REVOLUTION WITH UNMATCHED INSIGHT AND UNRIVALED TECHNOLOGY, CONNECTING FRONT-END REVENUE AND RELATIONSHIPS WITH BACK-END EXECUTION AND EFFICIENCY OPTIMIZED ON A COMMON TECHNOLOGY PLATFORM. THIS PLATFORM-BASED APPROACH IS ENABLING LEADING COMPANIES ACROSS THE GLOBE TO GET CLOSER TO THEIR CUSTOMERS AND ACHIEVE REAL-WORLD RESULTS. JOB DESCRIPTION Manage projects to include developing and delivering detailed solutions and for managing client relationships from technical and interpersonal perspective and ensuring the development and delivery of supply chain solutions to customers through software upgrades or additional rollouts. Lead problem identification, software specification, implementation, testing, client training, and solution deployment. Ensure projects remain within budget/cost and on-time as well as ensure quality in connection with MA products and ensures timely services. Serve as escalation point for customer issues. Identify additional product/service sales opportunities. Prioritize issues and projects for customer service project team. MINIMUM REQUIREMENTS * Bachelor s or foreign equivalent degree in computer science, engineering or related technical field * 5 years of experience developing, supporting or implementing packaged application software * 3 years of experience with database troubleshooting or developing in SQL or related relational database MANHATTAN ASSOCIATES IS AT THE FOREFRONT OF THE MOST INNOVATIVE TECHNOLOGIES, IN A BUSINESS CASUAL ENVIRONMENT THAT PROVIDES PLENTY OF OPPORTUNITY FOR GROWTH. WE PRIDE OURSELVES ON PROMOTING A CULTURE THAT ENCOURAGES OPEN MINDS, FOSTERS SUPERIOR COMMUNICATION AND CREATES NEW POSSIBILITIES. MANHATTAN ASSOCIATES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY, NATIONAL ORIGIN, DISABILITY, OR STATUS AS A VETERAN. IN THE UNITED STATES, MANHATTAN ASSOCIATES PARTICIPATES IN THE EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-VERIFY) OPERATED BY THE DEPARTMENT OF HOMELAND SECURITY IN PARTNERSHIP WITH THE SOCIAL SECURITY ADMINISTRATION. PARTICIPATION IN THE E-VERIFY PROGRAM ALLOWS MANHATTAN ASSOCIATES TO CONFIRM THE EMPLOYMENT ELIGIBILITY OF ALL NEWLY HIRED EMPLOYEES AFTER THE EMPLOYMENT ELIGIBILITY VERIFICATION FORM (FORM I-9) HAS BEEN COMPLETED. Employer's Job# 8946 Please visit job URL for more information about this opening and to view EOE statement.