FREEMAN Director - Freight Operations - Atlanta, GA in Atlanta, Georgia

We’re a global company of thinkers, designers, and doers. Freeman partners with our clients to build a connection with their customers by creating brand experiences that are seamless, innovative, and immersive. From strategy, creative, and digital to logistics and event technology, our teams place the client at the center, helping them connect to people in meaningful and personal ways. What makes us unique is our collaborative culture, intuitive knowledge, global perspective, and personalized approach developed from our 90-year legacy as an industry leader. Freeman connects people to a universe of opportunities that create a spark, build understanding, and inspire action.


Freeman is seeking a Director, Freight Operations to direct all functions of Freight Operations. Plan and direct all department activities in accordance with agreed budgets and timescales. Direct the processing complex requirements, inquiries and/or complaints, and provide other requirements to internal and external customers as needed. Execute branch strategy. Additional duties include:

  • Direct all Freight Operations employees, including interviewing, hiring/firing, training, mentoring, coaching, and conducting performance appraisals.

  • Schedule freight operations supervisors for individual shows, and direct freight operation of all shows for the branch including the dock, service desk, marshalling yard, tools and equipment regardless of show size or facility.

  • Work with Corporate Freight Operations, General Manager and other department leaders to ensure that all Freight Operations requirements and problems are addressed.

  • Partner with sales team to coordinate freight move in preparation for upcoming shows.

  • Report capital expenditures of warehouse, equipment, and personnel to Freeman General Manager.

  • Ensure that Freeman policies and procedures are followed.

  • Schedule Freight Operations safety training in conjunction with Risk Management.

  • Work with branch Risk Management to ensure DOT compliance.

  • Conduct regular department meetings.

  • Approve credit memos on material handling charges.

  • Monitor the account receivable aging report and Labor Budgeting Tool (LBT).

  • Review warehouse reweighs, pounds per man hour and special handling percentages.

  • Oversee the operation, maintenance and movement of company vehicles and equipment.

  • Monitor equipment rental budget as needed.

  • Perform other duties as assigned.


  • Must have at least 5 years of experience managing supervisory roles.

  • Must be familiar with current material handling rates and show rules and regulations.

  • Experience with computer and web-based systems.

  • Versed in programs such as Outlook, Word, and Excel.

  • Excellent verbal and written communication skills and ability to communicate with all levels in the organization.

  • Strong interpersonal skills and ability to interact appropriately with co-workers and customers.

  • Ability to work in a fast paced, sometimes stressful, and time-sensitive environment.

  • Must be able to pass an MVR screen.


  • Minimum ten + years of industry experience

  • Minimum eight + years of personnel, budgetary and operational management experience


  • High School Diploma or GED


  • College Degree

Freeman is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status or any other protected status. Freeman will consider, for employment, qualified applicants with arrest and conviction records.

Equal Employment Opportunity Poster (English) at * (Español) at * Employee Polygraph Protection Act at

The Uniformed Services Employment and Reemployment Rights Act at * Pay Transparency Policy at

In compliance with the Americans with Disabilities Act Amendment Act, if you have a disability and would like to request an accommodation in order to apply for a position with Freeman, please e-mail .