NCR Department and Specialty Retail (DSR) Solution Manager in Atlanta, Georgia

NCR Corporation

Title: Department & Specialty Retail (DSR) Solution Manager

Location: Atlanta GA Preferred, US Virtual

NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Georgia, with approximately 29,000 employees and does business in 180 countries.

Position Summary

The DSR Solution Manager will play a key role on the Industry Solutions Group-Retail organization and will be responsible for the DSR retail solutions in support of the store operations transformation agenda.

Key Responsibilities:

  • Owns the global DSR solution vision, ensuring alignment and prioritization decision of feedback collected from presales, sales, product management, field solution managers, customers and services in accordance with industry and portfolio strategy.

  • Lead and define market, competitive and voice of the customer analyses to determine solution requirements.

  • Drive global solution including business case, market requirements and sizing, creates solution roadmaps and drives product-level investment recommendations in-line with solution strategy.

  • Own integrated solution definition and coordination across product management within hardware, software and services.

  • Accountable for establishing global pricing strategy and guidelines on solutions and GTM offers (including discount thresholds).

  • Leads solution realization teams (SRTs) from requirements to general availability.

  • Create epic stories and acceptance criteria.

  • Identify partnership opportunities to complete the ecosystem.

  • Own solution lifecycle from concept to end of life.

  • Own sales enablement strategy and coordination for solution.

  • Evangelize NCRs thought leadership in the industry.

  • Responsible for solution P&L.

  • Collaboration with cross industry enablers and solutions

*Key interfaces: *

  • Global Sales (presales, channel etc.)

  • Field solution management

  • Go to market

  • Marketing

  • Solution integration test team

  • Cross industry enablers and solution managers

  • Lines of business (HW, SW, Services)

    • Basic Qualifications: *
  • Bachelor Degree or equivalent experience

  • 10 years of successful demonstrated leadership and cross-functional management to define strategy and solutions to support NCR Objectives.

  • 5 years of software solution management experience

  • Department & Specialty Retail technology experience

  • Knowledge of Department & Specialty Retail industry & Service Providers such as Retailers, Suppliers & Vendor’s

  • Travel up to 50% Domestic/International

    • Preferred Qualifications: *
  • Master’s Degree

EEO Statement Integrated into our shared values is NCR’s commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

Job Product Management

Title: Department and Specialty Retail (DSR) Solution Manager

Location: Georgia-Atlanta

Other Locations: North America-United States

Requisition ID: 0062156_P0079738