Description As a MEDITECH ambulatory trainer, you are the first point of contact exposing physician practices to our fully integrated, interoperable Electronic Health Record. As a member of our Client Services & Implementation team, your job would involve: Training and installation of our Ambulatory Electronic Health Record System Acting as the primary contact for our physician practice clients throughout the implementation process Learning and implementing MEDITECH's new web-based Ambulatory software Conducting hands-on training for revenue cycle staff including front office, physician coding and billing personnel, as well as practice administrators Multi-tasking and communicating with staff members across MEDITECH's Ambulatory, Acute, Emergency Department and Home Care applications Providing customer service and troubleshooting application software issues Working on a team with programmer analysts to resolve any technical issues Working on group projects, interacting with development staff and mentoring co-workers Processing requests for system enhancements or modifications to our evolving software Designing and maintaining application documentation Updating and maintaining an online project tracking system Traveling 50-75% of the time anywhere within the United States and Canada to conduct new customer training What You Should Have Bachelor's degree and/or applicable training and education or customer service experience preferred, and/or related military experience Administrative or Billing experience in Physician Office or Ambulatory Practice setting preferred Knowledge of ICD 9, ICD 10 and E & M codes, along with revenue cycle experience, preferred Exceptional written and verbal communication skills Strong interpersonal and presentation skills Ability to work well independently and as part of a team Strong desire to learn In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.