Fiserv Sales Support Administrative Assistant in Alpharetta, Georgia

Position Description

What does a Sales Support Administrative Assistant do?

They provide comprehensive administrative support to the Vice President, Sales Enablement & our Sales Support team within our Global Sales Organization, functioning also as a liaison with other executives and internal and external clients and partners in a manner that reduces the team’s administrative workload and allows them to efficiently redirect their efforts and handle their calendars and deliverables. This position requires the utmost integrity, discretion and good judgment, and acts with initiative, urgency, and independence in a dynamic environment.


  • Provide administrative support to executives, including but not limited to: Plan meetings and handle the agenda, calendar management, managing incoming calls, making and handling custom travel itineraries, processing expense reports, preparing correspondence, greeting visitors, planning group meetings/events, and file management.

  • Build and sustain relationships with audit clients across all levels of the company

  • Apply business acumen, including planning and analytical skills, in all aspects of the job

  • Develop project plans and timelines for various projects. Conduct research and prepare recommendations and reports.

  • Set priorities to meet goals timely by creating efficient systems and procedures.

  • Manage and maintain confidential/sensitive information and matters.

  • Prepare, proofread, verify, and craft information for reports and compose correspondence to include PowerPoint decks, handouts, and presentations.

  • Assist with planning and coordinating meetings on and off-site, including scheduling rooms/locations; making arrangements for food/beverage; coordinating logistics such as place/name tags, collateral dissemination, and A/V setup; and greeting and directing attendees.

  • Schedule, coordinate, and initiate conference calls and WebEx presentations.

  • Provide necessary metrics for monthly management team meetings and develop appropriate presentations

  • When information is supplied, craft and maintain (and when applicable consolidate) sales reports, revenue and expense forecasts, status reports, financial models, power point roadmaps and other items as necessary.

Basic qualifications for consideration:

  • Bachelor’s Degree in Business Administration or other related area

Business Experience:

  • 10+ years of administrative support experience, at least 7 of which were spent supporting at VP/SVP level or higher.

  • Experience in executive administrative support for a Sales, Marketing, Product Management Company or the financial services sector

  • Executive administrative experience with a Fortune 500 company

Specialized Knowledge/Skills:

  • Demonstrated ability to solve problems while exhibiting good judgment

  • Polished and professional presentation and communication style; capable of communicating complex content in a succinct manner in-person, over the phone, and through written correspondence

  • You will need to maintain calendars in multiple time zones

  • Strong administrative background, deep understanding and proficiency in Microsoft Outlook, Word, PowerPoint, Excel, and ECRM.

  • Demonstrated dependability, sense of urgency and keen attention to detail

  • Validated ability to run the workflow of multiple tasks at a time

  • Can you effectively interact with senior management

  • Ability to take on ad hoc projects while maintaining workflow and administrative support is necessary.

  • Excellent verbal and written skills

  • Being highly responsive with excellent follow-up and follow-through skills is key.

  • Are you well-organized desktop and filing systems?

  • Do you work well under tight deadlines, remaining flexible and adaptable to the environment and business demands?

  • Do you work with little or no direction and independently drive tasks in anticipation of executive level needs?

Working Conditions:

Environment –

  • Office

  • Limited travel (5% or less)

Fiserv is an Equal Opportunity Employer/Disability/Vet.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information.