Georgia Employer RELATIONSHIP BANKER in Alpharetta, Georgia
Job Description: Job Summary: This position serves as the subject matter expert in the area of retail branch sales and services. Focus is on using a consultative sales approach to proactively identify both consumer and small business customer needs, and to build and deepen relationships by finding customized solutions to meet those needs. Ensures customer needs are met by referring to other line-of-business partners for additional business growth opportunities. Demonstrates passion for delighting the customer by living the Customer Covenant every day. Job Duties and Responsibilities: * Creates an industry leading customer service experience by following the Synovus Customer Service Standards. * Engages customers in needs assessment conversations that transitions to a closing product solution sale. Actively pursues customer and non-customer new business by making proactive phone calls to customers/prospects. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Synovus is an Equal Opportunity Employer supporting diversity in the workplace. Minimum Education: High school diploma or equivalent Minimum Experience: One (1) year job-related experience, preferably in a banking, sales or customer service environment. May consider relevant college related programs in lieu of job experience. Required Knowledge, Skills, & Abilities: * Aptitude for consultative selling; prior sales/customer service experience * Strong interpersonal and communication skills; ability and desire to establish rapport with customers. * Working knowledge of computers * Ability to adhere to company dress code * Certification(s): This position requires successful registration and issuance of a unique identification number from the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE ACT). Registration must be accomplished within an established timeframe after initial employment and includes a nationwide finger print check. Preferred Knowledge, Skills, & Abilities: * Consumer lending knowledge * Working knowledge of bank products and services Employer's Job# 13176 Please visit job URL for more information about this opening and to view EOE statement.