Georgia Employer MANAGER CLIENT ACCOUNT in Alpharetta, Georgia
Manager Client Account Job ID #:IRC6311 Location:Alpharetta, Georgia Functional Area: Customer Service Position Type: Full Time Regular Business Unit: Gaming Position Description The person in this position is responsible for maintaining and developing client-business relationships. They are expected to understand the client business functions and requirements and relate those to the Scientific Games business environment. Essential Job Functions: * Manages Transactional and Partners Accounts on a day to day basis * Leads small projects, both internal and external * Identifies solutions for issues and assesses the customer's needs * Recognizes crisis, and knows when to escalate * Knows their audience and adjusts delivery of information based on this information * Plans the short and long term needs of multiple customers * Understands multiple customer financials as they relate to Scientific Games' business * Prioritizes many customer needs, escalations, and wants on a daily basis * Continues to learn Scientific Games Core Products * Fosters customer and internal relationships Position Requirements Education: Bachelor's degree in business management or related field Required Experience * 3-5 years industry experience Preferred Experience: * 1 year Scientific Games experience, PMP certification Knowledge, Skills, & Abilities: * Strong interpersonal skills * Ability to Multi-taskA * Superior verbal/written communication skills required * Ability to work as a team * Working knowledge of Microsoft Suite (MS Project, Visio) * Superior presentation skills * Self-Driven and motivated * Time management * Knowledge of casino operations Physical Requirements: This position requires up to 50% travel Work Conditions: The work conditions are representative and typical of similar jobs in comparable organizations SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here EEOC Poster.