Bank of America Sr Operations Consultant in Tucker, Georgia

Job Description:

Enterprise Job Description :

Responsible for the day-to-day resolution of complex problems and the execution of complex transactions for multiple sites or larger business unit(s), including research. Leads in the design, development and implementation of complex products, systems and services in an operations environment. Manages projects and direct activities of a team related to special initiatives of an operations nature. Functions as the technical expert in their assigned area. Major accountabilities are based on individual expertise and capabilities. Provides work direction, guidance and expertise to less experienced associates and provides training to associates and Business Partners on new and complex initiatives. Builds strong relationships with Business Partners across LOBs. Has in-depth understanding of the business unit's operations processes and implications on other groups within the operations function and other divisions within the company. Knowledge acquired through increasingly responsible operations analysis work. Clearly recognized as a content expert by peers. Bachelor degree or equivalent preferred. Individual typically has 5-7 years of experience.

Job Overview :

This position will be for quality control support on LMS. This includes working with business partners to define system enhancements and/or defects; writing up requirements; testing changes in system and downstream impacts. Additionally, position assists with general system support for line of business users, maintains security on LMS and assists with metrics tracking for team.

Required Skills :

  • Strong Operational/Technical skills (5+ years’ experience)

  • Ability to manage multiple priorities, self-motivated

  • Excellent communication skills with the ability to work with line of business on system requirements, testing strategies/results, and general support questions

  • Experience with Leasing financial structures and analysis

Desired Skills :

  • Bachelor Degree

  • LMS system experience

  • Hyperion report writer experience

Posting Date : 06/19/2017

Location : US-GA-Tucker, US-RI-Riverside

Travel : No

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

Weekly Schedule : 8am-5pm Mon-Fri

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