HCA, Hospital Corporation of America Network Manager in Norcross, Georgia

Parallon, a leading health care company is offering a great opportunity. We are looking for a dynamic candidate to be part of our team. We offer excellent relocation and benefit packages, including 401K, bonus potential, tuition reimbursement, medical and dental plans, flexible spending plans, long-term/ short -term disability, and generous paid time off! We offer many opportunities for career growth.

We are in need of a Network Manager for our Service Center in Norcross. You will oversee the IT&S department that provides direction, support, education, and system implementation of information systems and services to tech specialists and customer service specialist. We offer many opportunities for career growth.

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

  • Guide the implementation of Telecom/Information Systems at the Patient Account Services. Implementation is to include interfaces to all appropriate mainframe and networked systems. (Telephone, Voice Mail, Paging, Faxing, PA, IVR, Call pilot, ACD, etc.)

  • Manage day-to-day Telecom/Information Systems integration/support, providing leadership to a staff of 3 to 7 individuals.

  • Coordinate support of end users (400 ) with ongoing Telecom and IT&S needs (Telecom Services, PCs, Networking, Email, Electronic Report Distribution, Help Desk Support, etc.)

  • Assist in development of training programs for new equipment and software applications

  • Maintain LAN to provide maximum systems availability and performance (user maintenance, application software installation, network monitoring, network performance issues)

  • Develop policies & procedures to track hardware/software installations and licensure and ensure Corporate Compliance Standards are met. These procedures should include annual audits and documentation of corrective actions taken.

  • Identify opportunities for greater efficiencies through process improvement, systems integration and assist in implementation of these solutions.

  • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”

  • Other duties as assigned

    KNOWLEDGE, SKILLS & ABILITIES

  • Organization - proactively prioritizes needs and effectively manages resources

  • Communication - communicates clearly and concisely

  • Leadership - guides individuals and groups toward desired outcomes, setting high performance standards and delivering leading quality services

  • Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations

  • Tactical execution - oversees the development, deployment and direction of complex programs and processes

  • Policies & Procedures - articulates knowledge and understanding of organizational policies, procedures and systems

  • PC skills - demonstrates proficiency in Microsoft Office applications and others as required

  • Financial management - applies tools and processes to successfully manage to budget

  • Project Management - assesses work activities and allocates resources appropriately

  • Technology Management - demonstrate superior knowledge of interface support, LAN and network equipment and software

    EDUCATION

  • Bachelor’s Degree in Information Systems or related field

  • Equivalent work experience may substitute degree requirement

    EXPERIENCE

  • Minimum 4 years technical and managerial experience in Information Technology and Services

  • Minimum 2 year supervisory experience

  • Experience with telecom and Columbia/HCA systems preferred

    ONLY CANDIDATES WITH SALARY REQUIREMENTS LISTED WILL BE CONSIDERED

Title: Network Manager

Location: Georgia-Norcross-Shared Services - Atlanta

Requisition ID: 08591-136060