Georgia Employer HELP DESK SUPPORT TECHNICIAN II US(743612) in Marietta, Georgia

DescriptionHelp Desk TechnicianNationwide IT CompanyDuration: 2 month assignment with potential to go permanentShift: Monday-Friday 8am-5pmPay: Negotiable upon experience and certificationsLocation: Marietta, GAProvides support to end users on a variety of issues.Identifies, researches, and resolves technical problems.Responds to telephone calls, email and personnel requests for technical support. Activities include recognition, research, isolation, resolution, and follow-up.Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support.May involve use of problem management databases and help desk system.May require an associate's degree in a related area and 3 to 5 years of experience in the field or in a related area.Familiar with a variety of the field's concepts, practices, and procedures.Relies on experience and judgment to plan and accomplish goals.Performs a variety of complicated tasks.May lead and direct the work of others.Typically reports to a supervisor or manager.A wide degree of creativity and latitude is expected.EEO EmployerApex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.