CARMAX Internet Sales Consultant in Kennesaw, Georgia

Position Description

SUMMARY:

If you've got a passion for people and the desire to succeed, a position as a CarMax Internet ales Consultant may be for you! CarMax is a growing company that is built on the fundamental principles of integrity and treating people with respect. Here are more reasons why our Associates love working for America's #1 used car retailer:

CarMax has been a Fortune "100 Best Companies to Work for since 2005", was awarded a 2016 Top Workplaces honor by The Atlanta Journal Constitution and ranked 5th of Atlanta's top 25 large companies, and Training magazine's "Top 125 Training Companies" since 2008

TOP NOTCH TRAINING:

Don't have automotive sales experience? CarMax is ranked as one of the best training companies in America. You'll enjoy world-class, training with your own personal mentor who is dedicated to your success. We provide ongoing training, support self-development, and we learn as a team.

RESPONSIBILITIES:

  • Providing exceptional service throughout the customer's experience.

  • Communicating effectively via email and over the phone to discover the customer's wants and needs.

  • Serving as an advocate for CarMax by sharing what makes us the smart choice.

  • Navigating and using various provided computer programs as selling tools.

  • Consulting and guiding your customers to the appropriate next step based on their situation.

  • Maintaining a working knowledge of CarMax products and appropriately recommending them to customers.

  • Reading, collecting, and transcribing data in order to complete accurate paperwork.

  • Seeking out opportunities for self-development, participating in training, and welcoming performance feedback.

  • Building and maintaining strong relationships and demonstrating excellent teamwork.

  • Assist customers in setting Retail Service Appointments

  • This position may require other duties as assigned.

Position Requirements

EDUCATION and/or EXPERIENCE:

  • High School diploma, or equivalent or 6 months related experience.

  • Basic computer knowledge.

  • Basic typing skills.

WORK ENVIRONMENT:

  • Great work-life balance, community involvement, team engagement events, on-site gym...etc.

  • Not a suit & tie environment, think jeans and sneakers.

  • Flexible work hours with shifts that include days, evenings, and weekends.