Georgia Employer CUSTOMER SERVICE REPRESENTATIVE in Austell, Georgia
Job DetailsJob TitleCustomer Service RepresentativeJob ID10590LocationGA-AustellFull/Part TimeFull-TimeFavorite JobRegular/TemporaryRegularAbout McLaneMcLane is a $48 billion dollar supply chain services leader, providing grocery and foodservice supply chain solutions for convenience stores, mass merchants, drug stores, and chain restaurants throughout the United States. McLane, through McLane Grocery, McLane Foodservice and recent foodservice acquisition, Meadowbrook Meat company, Inc., (MBM), operates 80 distribution centers and one of the nation's largest private fleets. The company buys, sells and delivers more than 50,000 different consumer products to nearly 90,000 locations across the U.S. In addition, McLane provides alcohol beverage distribution via McLane Beverage Distribution, Inc., and its acquisitions of Empire Distributors, Inc., Horizon Wine & Spirits and Delta Wine & Spirits. McLane is a wholly owned unit of Berkshire Hathaway Inc. (NYSE: BRK) and employs 20,000 teammates globally. For more information, please visit .Customer Service Job DescriptConsistently provide the most efficient and friendly service to the customer with each and every customer contact. Handle all opening orders for the Center 's accounts. Issue credits, pick-ups, and charge back adjustments on items for Center 's accounts when necessary. Handle all delivery requests, add-ons, and deletions from orders for Center 's accounts. Keep an active involvement with Supply Chain Services on new and discontinued products and problem situations, which might arise with merchandise. Prepare invoices and contact appropriate warehouse people for miscellaneous billing when necessary and prepare invoices. Handle incoming calls to the department in a friendly and helpful way. Assist driver/representatives when situations arise on routes. Should be knowledgeable of all special and automatic shipments for accounts. Complete vendor credit authorization forms on damaged and un-saleable goods due to vendor problem and forward to the Credit Specialist in the Corporate OfficeQUALIFICATIONS:High school graduate or GED equivalent.Strong inter-personal and customer service skills.Good planning and organizing skills.Excellent communication skills (verbal & written).Proficient in Microsoft Software Package (Outlook/Word/Excel).Ability to handle multiple tasks.------------------------------Candidates must pass a background check, drug screen and other job requirements..McLane is an EOE AA M/F/Vet/Disability.