Allscripts Systems Engineer - IS Tech Ops in Atlanta, Georgia

Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

The primary purpose of this role is to install, implement, configure, upgrade, and optimize the performance of application systems and databases required to operate Allscripts software Development and QA environments. This is an opportunity to earn a systems engineering position within the Corporate and Development IT Server & Storage team. A strong emphasis will be on applied learning and improving current skills related to virtualization using VMware for 13,000+ on-premise lab and production virtual servers as well as working with off-premise virtualization technology in Azure. The job will require participation in an on-call rotation with follow-the-sun coverage, strong understanding of virtualization, storage, backup, and network techologies, and the successful individual will be self-motivated, hard working, communicative, and resourceful, and possess strong customer service skills.

Establish, manage and maintain the Systems Development Environments, Upgrades, and Assigned Tasks that meet agreed functional requirements and customer expectations

  • Consistent efforts to deliver as per agreed scope and excel the deliveries from “completeness” and “correctness” point of view

  • Customer focus and closer alignment with the customers’ business objectives

  • Ensure enough reviews have happened (Peer, Stakeholders) and all review comments have been closed / incorporated before delivery of any artefacts

  • Keep all stakeholders informed for scope creep and get their consensus

  • Ensure efforts to continually improve domain knowledge

Infrastructure System Development Environments, Upgrades, and Assigned Task delivered within estimates and according to agreed schedule/within Target Level of Agreement

  • Ensure every team member knows the schedule and plan

  • Consistent efforts for delivering as per agreed schedule / plan and excelling within that

  • Keep all stakeholders informed in a timely manner about slippages / delays and arrive with the plan to achieve the set goals on time

Infrastructure System Development Environments, Upgrades, and Assigned Task delivered with defined quality standards along with minimal amount of downtime disruptions, number of cases of poor analysis or design resulting into defects and re-work

  • Ensure the quality of the deliverables as per the defined defects standards and excelling within that

  • Identify the common causes of the defects, prioritize them and systematically remove them so that they do not reoccur in further development work

  • Efforts to reduce the overall defect injection rate (DIR)

Contribution towards the team synergy / influcence team to achieve goals

  • Document issues with resolutions and share with team members to improve team productivity

  • Provide data to generate team performance metrics

  • Knowledge transfer with other team members to improve overall team education level

  • Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders

  • Adherence to the defined global Infrastructure standards

  • Take initiative and drives to bring to logical conclusion; Proactive Approach

  • Provide accurate and timely information and escalates when there are issues

  • Actively participate in the project meetings and make valuable contribution

Academic and professional qualifications:

  • Successful completion of a Bachelor’s Degree or relevant technical experience

Experience:

  • Typically requires 3 - 5 years of experience in systems administration.

  • Experience with VMware, enterprise storage systems, SANS, back up systems

  • 2 years of troubleshooting experience

  • Linux and MySQL experience preferred

Travel requirements:

  • As needed based upon project requirements

Working arrangements:

  • Work is performed in a standard office environment with minimal exposure to health or safety hazards

At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Allscripts policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.

From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans

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Job Title to be Posted: Systems Engineer - IS Tech Ops

Requisition ID: 2017-11666

External Company Name: Allscripts Healthcare, LLC

External Company URL: http://www.allscripts.com/