Georgia Employer SR ANALYST, TECHNOLOGY SYSTEMS in Atlanta, Georgia
Job DescriptionThis position provides Subject Matter Expertise and support for one or more functional applications utilized by project teams. This position is responsible for documenting and maintaining processes to provide solutions designed to help T-Mobile achieve business alignment, prioritization of corporate initiatives, requirement management, demand management, project controls, costing, and continuous improvement for stakeholders. This position interfaces with Directors and functional disciplines such as Finance, IT and Business Channels.ResponsibilitiesRequires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.* Provides technical Subject Matter Expertise and drives improvements to one or more core functional applications. Partners with business partners and business analysts to translate business needs into system design and functional specifications* Design, develop and unit test custom portlets, reports, reporting universes, and enhancements to the toolset based on unique T-Mobile business specifications* Proactively responds to investigate, analyze, validate and resolve issues for a dynamic and complex tool and environment including the identification and causes of all issues reported. Investigate and debug issues at a functional level as well as at code level. Investigate and converse with tool vendor to debug and resolve code-level issues when necessary* Plan and execute functional acceptance testing and data validation testing or analysis for upgrades, patches, and enhancements* Manages weekly/monthly deployments from enhancement request management, review and approval, solution delivery, testing, production change management and communications. Owns continuous improvement of deployment process. Leads system developers and business partners during implementation phase of applications. Leads the testing effort for new application changes prior to production releases* Leads data configuration and data quality analysis required for root cause analysis on process or tool deficiencies, measures output and provides recommendations for process improvement. Acts as Liaison between project teams and end users. Documents new processes and provides operational documentation and support of tool and process use. Manage complex tools environment and interfaces with vendors and/or EIT application support on a regular basis to ensure smooth operation. Perform quality review of technical deliverables from downstream vendors and/or EIT partners to ensure solutions meet customer expectationsQualificationsMinimum required* Proven ability to evaluate and debug vendor application code and write, evaluate, and debug code to enhance application* 5 years' Experience with software development, database and business intelligence development, and unit through functional acceptance testing* Ability to analyze customer issues and implement end-to-end solutions leading to customer satisfaction* Ability to effectively manage time, prioritize work, multi-task across many assignments and create deliverables* Ability to assess the impact of new proces... For full info follow application link.EOE StatementWe Take Equal Opportunity Seriously - By ChoiceT-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.