North Highland Program Manager, Learning & Development in Atlanta, Georgia




North Highland has a mantra: Unleash Potential Together. For our clients, it means we challenge thinking and build capabilities, so that after each engagement, they are left stronger and inspired to do more. With our colleagues, it means fostering an environment where bringing, shaping, growing and sharing ideas isn’t just encouraged—it’s expected. And within our communities, it means we give of our skills, time and passion to make them more prosperous.

Global Learning and Development Program Manager

Atlanta, GA

We are looking for an experienced Learning and Development Program Manager to actively identify opportunities, develop training strategies, and deploy/facilitate necessary learning that will contribute to the growth of our owners and the firm. This individual will be willing to help build strategic development goals as well as roll up their sleeves and make things happen.

Key responsibilities:

  • Manage the analysis, design and development of learning programs that employ a variety of delivery platforms (e-learning, instructor led training, virtual delivery, and performance support)

  • Evaluate and measure ongoing learning curriculum and related training materials

  • Lead ongoing and new initiatives that focus on aligning to the North Highland culture and developmental needs of the firm

  • Oversee various projects while engaging necessary SMEs, vendors, target audience, and key stakeholders throughout entire project lifecycle

  • Develop a strong team environment across the global firm

  • Track current trends and needs in learning through internal/external networks and media – identifying opportunities to add value

  • Partner with Business Leaders, HR Business Partners(HRBPs), and other Talent Management teams to enhance training as areas adjust to individual and firm-wide changes including consultants, SMEs, and executives

  • Drive collaboration between local and global networks for a holistic approach to learning needs

  • Capable of using past experience to challenge the status quo and raise the performance of individuals at the firm

  • Applies feedback to learning process to ensure alignment to the needs of the trainees and regularly seeks out recommendations for ongoing improvement

  • Act as the positive face of Learning and Development at a global level as well as needed support at a local level

  • Facilitate training (instructor led, webinars, and other platforms)

  • Consults regularly with development teams and stakeholders to manage curriculum, build process from scope through evaluation, apply sound project management, reporting and communication skills

The ideal candidate will possess the following characteristics:

  • University degree

  • 5+ Year of experience working in a global professional learning program

  • Passion for learning and for developing people to reach their potential

  • Strong written and communication skills

  • Excellent facilitating and presentation skills

  • Experience working with Learning technologies/Learning Management Systems

  • Proven ability to work efficiently, effectively, and pro-actively in a fast pace, deadline orientated, dynamic and virtual environment

  • Ability to work as a team and independently

  • Experience with curriculum development tools such as captivate and articulate

  • Proven ability to work in a cross-organization team environment, collaborating on key deliverables specifically in support of training

  • Ability to coach, mentor, counsel, and review performance of colleagues to optimize individual performance/develop learning needs

  • Ability to travel as needed to support business growth and operations

  • Understand Learning and Development as a critical part of business success not a cost center

North Highland is a global consulting firm with a proven record of enabling great returns on our clients’ investment. Our high-caliber consultants offer deep experience and expertise across many diverse industries and service areas. We specialize in solving tough business challenges, being easy to work with, and nurturing long-standing relationships with the most recognizable brands in the world. Ask any of our clients, and they’ll tell you.

North Highland is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, religion, national origin, age, sexual orientation, disability, veteran status, genetic data, or other legally protected status.

Location: Atlanta, GA

Additional Locations:

Travel Requirements: Under 25%

Job Number: JO-1707-8646