BKV Customer Service Representative in Atlanta, Georgia

Employment Type: Part-time/29 hours a week.

PAY: $12 per hour

Advancement: Potential full-time opportunities with benefits after 6 months

LOCATION: Buckhead (MARTA accessible)

NO cold calling!

Why RMI?

  • This is not your average call center! We are a customer acquisition call center working together with media operations to optimize digital and call center performance in our dog-friendly Buckhead office! Gift cards, catered lunches, and other non-cash incentives offered.

  • We will provide you outstanding, on-the-job training, work in a culture that encourages creativity, and experience success as part of our professional Telesales and Cost Per Acquisition team.

  • Business hours of Operation: Monday – Friday 8:00am – 9:00pm. Shifts will be 7 hours and include a 1-hour lunch break

  • For the right candidate, this position will become permanent at some point upon great job performance, telephone/customer service skills, punctuality, trainability and reliability.

  • Handle inbound/outbound calls previously generated through internet leads (no cold calling!)

  • Promote the benefits, coverage and terms of products to potential customers before transferring to the closing team

  • Maximize opportunities to soft-sell and cross-sell products and services

  • Consistently reach and/or exceed monthly goals and company objectives

  • Maintain accurate knowledge of products through continued market research

  • Uphold company core values

  • Proven track record of success in quality assurance, retention etc.

  • Excellent communication skills and phone etiquette

  • Must be able to work between the hours of 8 AM- 9 PM

  • History of punctuality and great attendance

  • Upbeat demeanor with a customer-centered approach

  • Experience working well independently within a collaborative environment

External Company Name: BKV

External Company URL: www.bkv.com

Overview (Text Only): Employment Type: Part-time/29 hours a week. PAY: $12 per hour Advancement: Potential full-time opportunities with benefits after 6 months LOCATION: Buckhead (MARTA accessible)

NO cold calling!

Why RMI?

  • This is not your average call center! We are a customer acquisition call center working together with media operations to optimize digital and call center performance in our dog-friendly Buckhead office! Gift cards, catered lunches, and other non-cash incentives offered.

  • We will provide you outstanding, on-the-job training, work in a culture that encourages creativity, and experience success as part of our professional Telesales and Cost Per Acquisition team.

  • Business hours of Operation: Monday – Friday 8:00am – 9:00pm. Shifts will be 7 hours and include a 1-hour lunch break

  • For the right candidate, this position will become permanent at some point upon great job performance, telephone/customer service skills, punctuality, trainability and reliability.

Responsibilities (Text Only): - Handle inbound/outbound calls previously generated through internet leads (no cold calling!) - Promote the benefits, coverage and terms of products to potential customers before transferring to the closing team - Maximize opportunities to soft-sell and cross-sell products and services - Consistently reach and/or exceed monthly goals and company objectives - Maintain accurate knowledge of products through continued market research - Uphold company core values

Qualifications (Text Only): - Proven track record of success in quality assurance, retention etc. - Excellent communication skills and phone etiquette - Must be able to work between the hours of 8 AM- 9 PM - History of punctuality and great attendance - Upbeat demeanor with a customer-centered approach - Experience working well independently within a collaborative environment