Anthem Clerk I/II/Sr - Atlanta, GA - 131969 in Atlanta, Georgia

/ Your Talent. Our Vision. / At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care .

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Clerk I/II/Sr

Responsible for performing routine but varied clerical duties in accordance with standard procedures.

Primary duties may include, but are not limited to:

  • Receives, classifies, reconciles, consolidates and summarizes documents and information; processes and codes documents.

  • Makes and receives phone calls to exchange information to accomplish tasks.

  • Sets up and maintains records, logs and files.

  • Compiles regular and special reports using established formats and procedures.

  • Contacts customers, suppliers or company associates to exchange information.

  • Operates, cleans and maintains various types of equipment for purposes of filming claims, correspondence and other related documents.

  • Receives, sorts, and distributes incoming mail.

  • Develops and makes copies of original film.

  • Verifies unrecognized characters and flags quality issues as they arise.

  • Completes and maintains production logs.


  • High School diploma or GED

  • Minimum of 2-3 years of related work experience;

  • Or any combination of education and experience, which would provide an equivalent background.

  • Intermediate keyboard proficiency

  • Intermediate proficiency with basic PC office software required including MS Work, Outlook and Excel.

  • Call Center experience preferred.

  • On the phone sales experience preferred.

  • Healthcare background preferred.

// / Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at EOE. M/F/Disability/Veteran. /

Job Administrative Support

Title: Clerk I/II/Sr - Atlanta, GA - 131969

Location: GA-Atlanta

Requisition ID: 131969