Fiserv Senior Consultant, HR in Alpharetta, Georgia

Position Description

Business Description:

Join Us! Fiserv has been named to FORTUNE® magazine’s 2017 list of World’s Most Admired Companies. This is the fourth consecutive year the company has been named to the list, which is a definitive benchmark of corporate reputation.

"Our people are the foundation upon which this recognition is based and I'm very proud of their commitment to client excellence. Their dedication to serving our clients each day is what makes Fiserv one of the most admired companies in the world." - Jeffery Yabuki, President and Chief Executive Officer

Job Description Summary:

In this role, you will report directly to the Vice President, Human Resources for the Corporate Functions which includes Finance, Legal, Global Brand, Enterprise Risk & Resilience, and Human Resources. Under general supervision, this role will partner closely with the Vice President, Human Resources and team to provide tactical human resources support. Key areas of focus include, but are not limited to: support and counsel in the planning, development, implementation, and administration of various functions within Human Resources which may include employment, compensation, benefits, employee relations, equal employment opportunity, organizational development, affirmative action, HRIS, training, and health and safety services programs.

This role will also provide reporting & analytics support to the Vice President, Human Resources helping to synthesize data, glean insights, and develop executive presentations with a variety of audiences, all the way up to the Chief Human Resources Officer and Executive Committee members.

What You’ll Get:

  • You will gain hands-on experience working as part of a fast paced, Human Resources Business Partner team supporting a 2,000 client group within Fiserv.

  • You’ll work with a fun but intense group of people determined to ensure HR drives real business improvements that help Fiserv win.

  • You’ll have the opportunity to tap into the collective experience of our diverse team. In addition, you will have the opportunity to begin to build a network of professional contacts.

  • This job will challenge your assumptions. It will force you to learn from both tiny tactical tasks and large strategic projects, all with the same enthusiasm and commitment to completion.

  • This is a great opportunity to develop the necessary foundation to become an HR Business Partner. It also serves as a good entry point into other HR COE areas.

What You Will Do:

  • Perform broad professional human resources support for policies and programs including compensation, performance reviews, talent acquisition, job descriptions, employee relations, organizational development, and HRIS.

  • Strong collaboration and teamwork skills and an ability to flex your style when needed to drive results.

  • Solid business acumen and a willingness to ask “why” and drive continuous improvement

  • ·Research HR-related issues and recommend courses of action to resolve them.

  • ·Support special projects and initiatives, such as Job Architecture, Internship Program, and Top Talent Initiatives.

  • Prepare and maintain HR reports and provide data regarding critical initiatives and projects to both the Functions HR team as well as client groups. Ability to communicate your findings and project work concisely and confidently.

  • Provide coaching to associates and front line managers as needed.

  • Assist with on-boarding and off-boarding activities, including first day logistics, and exit interviews.

//The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.//

What You Will Need:

  • Bachelor’s degree in Human Resources or related field is preferred.

  • Four years+ of Human Resources experience in areas such as such as compensation, performance reviews, talent acquisition, job descriptions, employee relations, organizational development.

  • Past experience managing multiple projects with dynamic deadlines.

  • Solid background in employee relations.

  • Ability to communicate your analytical findings and project work concisely and confidently.

  • Ability to translate words and ideas into compelling imagery and presentations.

  • Spot what needs to be done and think through to efficient completion.

  • Workday experience preferred, not required.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information.